How to Switch Accounts in Ace Racer

To switch accounts in Ace Racer, open the in-game User Center from the login or settings screen, log out of your current session, and sign in with your alternative linked platform. If your active profile is an unbound guest, you must link it to Google Play, Apple Game Center, Facebook, or LINE before logging out; unlinked guest accounts risk permanent garage data loss upon switching.

Bind Your Profile Before Logging Out

Never switch accounts while running on an unlinked guest profile. Ace Racer does not automatically sync local guest saves to the cloud.

NetEase officially supports account binding to Google Play, Apple Game Center, Facebook, and LINE. Following third-party API adjustments on April 28, 2023, NetEase advised players on April 26, 2023, to migrate existing profiles away from Twitter authentication to these supported services (NetEase S2 Announcement).

Before switching or binding, record your account coordinates:

1. Tap your profile avatar in the top-left corner of the main lobby screen.
2. Open the Personal Information menu.
3. Copy down your numeric User ID and your server Zone ID (ARCTopup Ace Racer Guide).

Keep both IDs handy if an external session fails to load your garage.

How to Switch Accounts in the User Center

Swapping profiles or moving to a new device runs through NetEase's in-game portal.

1. Bind current progress: Open Settings in the lobby, go to Account, and select an available service (Google Play, Game Center, Facebook, or LINE) to secure your active vehicles and Ace Racer Tokens.
2. Open the User Center: Tap the Account or User icon on the title screen before entering the server, or locate the User Center option in the lobby settings.
3. Select Switch Account: Choose Switch Account from the options list. This ends the local active session.
4. Log in with your target credentials: Select the third-party platform tied to your other garage profile.
5. Confirm server selection: Choose your regional server. Following the December 22, 2023 server merge across Asia, Japan, Korea, Europe, and North America (conducted at 9:00 UTC+9), logging in through your original server channel routes directly into the unified server database with your original character intact (NetEase Server Merge Notice).

Troubleshooting Login Failures

Credential conflicts between local device caches and external platform tokens cause most login loops.

1. Clear Android Authentication Cache

If Google Play Games hangs or loops back to the title screen without loading your garage, reset the third-party handshake data:

1. Open your Android device's Settings app.
2. Tap Apps (or Apps & notifications), then select See all apps.
3. Scroll down and select Google Play Games.
4. Tap Storage & cache.
5. Tap Clear cache (Google Play Help).
6. Re-open Google Play Games, verify your default account, and launch Ace Racer again.

2. Verify Platform Bindings on iOS

Ensure your target profile matches the Game Center ID signed in under system Settings > Game Center. To switch between two iOS profiles, change that Game Center account in system settings before opening Ace Racer.

3. Contact NetEase Support for Locked Accounts

If you switched accounts and overwrote an unbound guest profile, or if third-party authentication fails to retrieve your cars, submit a recovery ticket directly to NetEase support at [email protected] (Ace Racer Official). Include:

• In-game digital User ID
• In-game nickname
• Server region (Zone ID)