What can you unlock on the Cocco platform?
When your favorite creator goes live on Cocco and starts hosting interactive sessions, having an active credit balance lets you send virtual gifts, highlight your messages, and access premium stream features without interruption. Running out of credits during a broadcast can leave you unable to participate in stream events or show appreciation to host channels.
Refill your platform balance on ARCTopup to maintain your presence in live streams and support your favorite channels. Choosing a credit package through our store provides a direct account update while keeping your login details completely private.
Which credit bundle should you select?
We offer eight distinct credit packages to match your viewing and gifting habits on Cocco. Light users can select smaller options like 15,000 Cocco credits, 20,000 Cocco credits, or 25,000 Cocco credits to cover basic gifts and occasional stream interactions. If you regularly participate in live rooms, medium bundles like 50,000 Cocco credits and 100,000 Cocco credits keep your balance ready for multi-stream engagement. For dedicated community members and heavy gifters who actively support platform creators during major events, we stock high-capacity options including 500,000 Cocco credits, 1,000,000 Cocco credits, and 5,000,000 Cocco credits.
How do you complete a Cocco credit refill?
To purchase credits, select your desired tier from the list on this page, enter your UID into the specified box, and proceed to checkout. After completing your payment, your order processes directly to your account balance. You can complete the whole process in a few simple steps without filling out unnecessary forms.
Where can you find your Cocco UID?
Your account identifier is required so credits land in the correct profile. To locate it:
- Open the Cocco application on your mobile device.
- Tap on the Profile or Me tab located in the navigation menu.
- Locate the UID displayed on your main profile card.
- Copy the exact digits to paste into the checkout field on ARCTopup.
Which payment methods are accepted for Cocco top-ups?
We accept multiple secure payment options to make buying credits convenient wherever you are located. You can pay using major credit and debit cards, including Visa and Mastercard. Mobile payments like Apple Pay and Google Pay are supported alongside various digital e-wallets and popular cryptocurrency options.
What should you check if your credits do not reflect?
If your credits do not appear in your app balance after your transaction is completed, review these common steps:
- Verify that the UID provided during checkout matches your profile identifier exactly.
- Completely close and re-open the Cocco app to force an account balance refresh.
- Check your email receipt to confirm that payment authorization went through successfully.
- Contact customer support with your transaction reference if your balance remains unchanged after completing these checks.
