First-time credit recharge process
ChillChat credits act as the primary currency across the app, enabling users to send virtual gifts during live streams, unlock premium interaction tools, and access exclusive profile features. If you are completing an external recharge for the first time, the entire purchase requires only a few steps directly on ARCTopup without sharing your personal account credentials.
To initiate your initial transaction, select your required credit quantity from the listed options on this page. Next, enter your ChillChat UID into the designated field. Proceed through checkout as a guest or using a store account, select your preferred payment method, and complete the payment. Once processed, your account balance refreshes in the application.
Profile UID retrieval method
Finding your account identifier inside the application is straightforward and requires only a few taps before you place an order:
- Launch the ChillChat application on your mobile device.
- Tap on the Profile tab or the Me icon located in the main menu.
- Locate the UID display right beneath your display name on the main profile screen.
- Copy or note down the exact sequence of numbers shown.
Entering this UID accurately during checkout guarantees that your credits arrive in the correct profile without delay.
Available credit bundle options
Selecting the appropriate credit bundle depends on how frequently you send virtual gifts or participate in active room chats. ARCTopup provides eight distinct pack sizes tailored for both modest top-ups and large balance refreshes:
- 10,000 Credits
- 15,000 Credits
- 20,000 Credits
- 25,000 Credits
- 50,000 Credits
- 100,000 Credits
- 500,000 Credits
- 1,000,000 Credits
Smaller options suit occasional gifting, whereas higher-tier packages provide ample balance for frequent interactions and high-tier live room supporters.
Order processing and payment channels
Every order submitted on ARCTopup undergoes direct digital processing tied to your submitted UID. Because transactions rely strictly on account IDs, user account privacy remains fully intact throughout the payment journey.
Payment flexibility is supported across major global financial networks. You can complete your transaction using credit and debit cards such as Visa and Mastercard, mobile digital wallets including Apple Pay and Google Pay, local e-wallets, or supported cryptocurrency tokens. Upon payment confirmation, balance transfers dispatch rapidly to your account.
Platform balance and account inquiries
How do I confirm that the credits reached my account?
Open the ChillChat application, navigate to your personal profile or wallet balance tab, and refresh the screen. The new credit balance reflects your recently purchased amount shortly after order processing finishes.
What steps should I take if the wrong UID was submitted?
Because transfers are executed based on the UID provided at checkout, double-checking your numbers before payment confirmation is essential. If an incorrect ID was entered, contact customer support with your order details as soon as possible.
Can I purchase credit bundles as a guest user on ARCTopup?
Yes, guest checkout is supported for all available ChillChat tiers. You only need to provide your account UID and a valid email address to receive order updates and digital receipts.
What payment options are accepted for purchasing ChillChat credits?
You can complete purchases using Visa, Mastercard, Apple Pay, Google Pay, various regional e-wallets, and select cryptocurrencies.
